Job Description

About CTBC Bank

Established in 1966, CTBC Bank has been building customers’ wealth and Taiwan’s economy for over half a century now. In that time, it has grown into an international force offering a comprehensive suite of financial services. As of the end of 2024, the Bank’s consolidated assets totaled NT$6.47 trillion, the most among all privately owned banks in Taiwan. It is also the best-performing bank in other indicators, such as profits, tier 1 capital, and client base. In addition, CTBC Bank has the most extensive international presence of any Taiwanese bank, with 219 overseas outlets across 14 countries and regions. With a subsidiary, The Tokyo Star Bank, purchased in Japan and CTBC Bank subsidiaries established in the U.S., Canada, the Philippines, and Indonesia, the Bank has laid a strong foundation for regional business, providing international enterprises with comprehensive transnational financial services. Visit our website at

JOB OPPORTUNITY:

INDUSTRY: Commercial Banking

POSITION: Banking Operation Associate

LOCATION: Manhattan, NY.

1) Customer Service

• Issue/Renew certificate of deposit (Fixed deposit);
• Follow up with fixed deposit documents;
• Update changes in interest rates;
• Receive and process customer check deposits;
• Issue cashier check;

2) Loan Processing

• Set up and update loan account details;
• Process loan drawdown and rollovers;
• Process loan disbursement (outgoing remittance);
• Process loan interest/principal payment;
• Maintain loan related departmental records;
• Maintain updated AIR Factoring system records.

3) Wire/Remittance Transfer:

• Process Incoming/Outgoing wire transfers;
• Investigate/resolve inquiries on wire payment transactions;
• Correct usage of FEDWIRE Direct and SWIFT wire payment systems;
• Proper filing and maintaining records of wire payment instructions;
• Ensure full compliance with regulatory requirements on funds transfer activities;
• Assist in regulatory inquiry of wire payment transactions.

Requirements:

• Education: Bachelor’s degree requried. Master’s degree preferred
• Experiences: Loan operation experience in financial services preferred
• Language skills: Bilingual in Mandarin Chinese and English preferred
• Software skills: Proficiency in PC skills such as MS Word, Excel, PowerPoint and Word processing

WORK ENVIRONMENT :

• Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits.

CTBC Bank is an Equal Opportunity, Affirmative Action Employer. Minorities, women, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, genetic information, veteran status, or any other characteristic protected by federal, state, or local law, for all qualified applicants and CTBC Bank employees.

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