Chat Support Agent Job at Tomtek Malaysia Sdn. Bhd., California

bHRISjFGUEJXamxFTzJTaGROZy9FNm9QYmc9PQ==
  • Tomtek Malaysia Sdn. Bhd.
  • California

Job Description

Chat Support Agent Location California :

We are seeking a reliable and customer-focused Chat Support Agent to join our growing remote support team. As a Chat Support Agent, you will provide real-time assistance to customers through our online chat platform, helping resolve inquiries, issues, and guiding them through products and services.

Key Responsibilities:

  • Respond promptly to customer inquiries via live chat
  • Provide accurate, valid, and complete information using the right methods/tools
  • Handle customer complaints and provide appropriate solutions within time limits
  • Identify and assess customers' needs to achieve satisfaction
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Document all interactions clearly and concisely

Requirements:

  • High school diploma or equivalent
  • Excellent written communication skills
  • Typing speed of at least 40 WPM
  • Basic computer proficiency and ability to multitask
  • Reliable internet connection and a quiet workspace
  • Positive attitude and willingness to learn

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 12 hour shift
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Overnight shift
  • Rotating shift
  • Split shift

Work Location: Remote

Job Tags

Hourly pay, Full time, Part time, Flexible hours, Shift work, Night shift, Rotating shift, Day shift, Afternoon shift,

Similar Jobs

VitalCore Health Strategies

Dental Assistant Job at VitalCore Health Strategies

 ...industry leader in Correctional Healthcare, has an opening fora Dental Assistant at Charles B. Webster Detention Center in Augusta, Georgia...  .... Inventories and orders supplies to maintain proper levels. Attends training and meetings as required. DENTAL ASSISTANT... 

City of Ottawa

Police Officer Job at City of Ottawa

 ...NOW HIRING POLICE OFFICERS$27.13 - $37.98 NOTE- Police Officers certified by KS-CPOST are exempt from written testing....  ...proceedings. Ancillary Job Functions: Prepare reports and maintain records. Maintain and clean patrol vehicles. Comply with all City... 

Solomon Page

Administrative Assistant Job at Solomon Page

We are hiring an Administrative Assistant to join a top consumer goods company in their Bellevue, WA Headquarters. This position will run for 3 months with the potential to extend. ~ Pay Rate: $20/hr Responsibilities: Extend a warm and professional welcome...

Butler America

Engineering Drafter Job at Butler America

Engineer/Drafter Location: Remote Job ID: #71786 Pay Range: $60-75/hr W2 Ability to Obtain a Secret Clearance Job Description - This position is for an experienced Printed Wiring Board (PWB) layout engineer/drafter.- The successful candidate will complete placement...

SBX TECHNOLOGIES LLC

Excavator Operator Job at SBX TECHNOLOGIES LLC

 ...SBX Technologies, LLCis seeking an experienced Heavy Equipment Operator to support remediation, industrial civil construction, and similar projects. This role is field-focused and best suited for operators who take pride in precision, safety, and productivity on complex...