Job Description

Job Title: Windows Desktop Engineer

Location: Wayzata, MN, 55391

Pay Rate: $28 - $30/hr on W2

Duration: 06+ Months (Possibility of Extension)

Technical/Functional Skills:

* Image building

* Driver management

* SCCM/MECM/Intune

* Task Sequences

* Microsoft Deployment Toolkit (MDT)

* WinPE

* General networking knowledge, DNS/DHCP

* Active Directory

* Group Policy

* Advanced Windows debugging experience

Roles & Responsibilities:

• Windows Hardware Management
• Manage annual hardware transitions with PC vendor
• Roadmap review, standards, and specifications approval
• Image updates and driver testing for new models
• Documentation of hardware models to SharePoint
• Bi-annual Driver updates for all supported hardware models
• 3rd level escalation points for client hardware issues
• Maintain hardware standards documentation
• Support hardware evaluation and selection by testing compatibility and performance of new device models.
• Windows Image Management
• Quarterly Updates to Image Patch levels
• 3rd level escalation point for Windows issues
• Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors.
• Planning, testing, and deployment of Windows OS Upgrades
• Ensure timely completion of Windows OS Upgrades before EOL
• OS Hardening and Secure config to CIS standards
• Web Browser SME, Edge/Chrome policies, extension approvals, IE Mode site list management
• OS Provisioning lead
• WinPE boot media updates and management
• MECM Task Sequence updates and support
• Intune Autopilot design, updates, management
• MDT scripts and UI updates
• 3rd level support for SCCM imaging issues
• 3rd level Intune/Azure Autopilot support
• Misc
• Company Portal management, app publishing, installation support
• Assist with MECM client upgrades, issues, and support
• Hardware lab management, racking, cabling, asset disposal

Generic Managerial Skills:

* OS and Hardware Documentation

* Working with Dell for hardware transitions

* Communication with clients and customers

* Self-motivated, independent, comfortable working with a high-performance team

Required Qualifications:

* Strong experience in Windows and hardware support

* Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.

* Scripting experience, any language (VBScript and PowerShell preferred)

* Windows deployment and/or upgrade experience

* Windows Image build and configuration

Preferred Qualifications:

* 5+ years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization

* Experience in a globally distributed, large multinational company

* 5+ years’ experience with MECM, Intune, SCORCH, and GPO management

* SQL and Power BI query and reporting skills preferred but not required

* Visual Studio coding skills in VB.NET, ASP.NET, and web services preferred but not required

* Experience with patching strategies, vulnerability remediation, and compliance enforcement

Recommended Certifications

* Microsoft Certified: Windows Client or Modern Desktop Administrator

* ITIL Foundation Certification

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