Director of Compliance Job at The Quest Organization, New York, NY

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  • The Quest Organization
  • New York, NY

Job Description

Director of Compliance - Affordable Housing

The Director of Compliance will oversee compliance for 2,000+ regulated affordable units across New York City. This is a high-impact leadership role responsible for team performance, client satisfaction, and operational excellence within the affordable housing compliance function.

Responsibilities:

  • Lead, mentor, and develop a team of Project Managers responsible for lease renewals, re-rentals, rent registrations, and ongoing compliance filings.
  • Set quarterly OKRs and implement performance standards to ensure targets are achieved.
  • Build and maintain strong client relationships, manage onboarding, and deliver high-quality reporting.
  • Partner closely with internal IT, Processing, and On-Site Operations teams to streamline and automate processes.
  • Handle escalated matters involving applicants and city agencies.
  • Oversee weekly commission reporting, monthly billing, and provide regular progress updates to senior leadership.

Qualifications:

  • 5+ years experience in NYC affordable housing compliance required.
  • Strong leadership experience, preferably with remote team management.
  • Strong organizational, communication, and problem-solving skills.
  • Knowledge of Rent Stabilization and HPD processes.
  • Proficiency in MS Office, and CRMs such as Salesforce.

Job Tags

Remote work,

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