Job Description

Director of Compliance - Affordable Housing

The Director of Compliance will oversee compliance for 2,000+ regulated affordable units across New York City. This is a high-impact leadership role responsible for team performance, client satisfaction, and operational excellence within the affordable housing compliance function.

Responsibilities:

• Lead, mentor, and develop a team of Project Managers responsible for lease renewals, re-rentals, rent registrations, and ongoing compliance filings.
• Set quarterly OKRs and implement performance standards to ensure targets are achieved.
• Build and maintain strong client relationships, manage onboarding, and deliver high-quality reporting.
• Partner closely with internal IT, Processing, and On-Site Operations teams to streamline and automate processes.
• Handle escalated matters involving applicants and city agencies.
• Oversee weekly commission reporting, monthly billing, and provide regular progress updates to senior leadership.

Qualifications:

• 5+ years experience in NYC affordable housing compliance required.
• Strong leadership experience, preferably with remote team management.
• Strong organizational, communication, and problem-solving skills.
• Knowledge of Rent Stabilization and HPD processes.
• Proficiency in MS Office, and CRMs such as Salesforce.

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