Job Description

KLR Executive Search Group is proud to partner with Moss Home Solutions, one of the fastest-growing real estate investment platforms in the Northeast. Moss Home Solutions is making a critical hire for 2026 and is seeking a Director of Technology & Systems to own and scale its systems infrastructure with Salesforce at the center.

This is a builder’s role—not a vendor management seat. The Director of Technology & Systems will be the single-threaded owner of the company’s systems environment and will report directly to senior leadership. This role carries full ownership for how systems power sales, operations, marketing, reporting, and leadership decision-making.

Key Responsibilities Include:

• Architect and own the end-to-end systems ecosystem with Salesforce as the core platform.
• Design and implement workflows supporting sales, operations, marketing, reporting, and finance.
• Serve as the internal Salesforce product owner, personally building automations, flows, integrations, dashboards, and reporting.
• Expand Salesforce beyond a traditional CRM into a true operating system for the business.
• Identify and implement high-impact automation and AI-driven solutions. Own execution from system design through rollout, training, adoption, and optimization.
• Begin as a hands-on individual contributor and build an internal systems and technology team over time.
• Manage vendors and consultants without outsourcing system ownership or strategic thinking.

Qualifications:

• 7+ years of experience in systems, technology, or CRM leadership roles.
• Deep, hands-on Salesforce experience (certifications optional; capability mandatory).
• Proven ability to build scalable systems in fast-growing, founder-led environments. Builder mentality with urgency, ownership, and bias toward execution.
• Comfortable operating in ambiguity and creating structure where little exists.

Compensation & Benefits:

• Base salary range of $165,000–$180,000.
• Bonus opportunity of up to 20%, tied to execution, adoption, and business impact.
• Comprehensive benefits package.
• In-person role based in Seekonk, MA, with some flexibility.

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