Job Description

Summary:

We are seeking a polished and professional Luxury Retail Host/Hostess to join a renowned luxury jewelry retailer in Midtown Manhattan. In this role, you will be the first point of contact for high-profile clientele, delivering exceptional service and representing the brand with grace and sophistication.

Key Responsibilities

• Greet and engage with high-net-worth clients, ensuring a welcoming and memorable experience.
• Act as a brand ambassador by maintaining a professional demeanor and polished appearance at all times.
• Assist clients by addressing their needs promptly and directing them to the appropriate associates.
• Maintain attentiveness to the sales floor, ensuring client needs are met efficiently and proactively.
• Collaborate with the team to support operational excellence and ensure seamless client interactions.

Qualifications

• Minimum 1-2 years of experience in luxury retail, high-end customer service, or concierge roles.
• Exceptional communication skills, including clear and professional verbal interactions.
• Confident in engaging with VIP clientele and maintaining discretion at all times.
• Self-motivated team player with a strong focus on guest satisfaction and attention to detail.
• Physical ability to stand, walk, and bend for extended periods during shifts.
• Availability to work a flexible schedule, including weekends (minimum 3-4 days per week, with shifts from 9 AM to 7 PM).

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