Job Description

The Receptionist serves as the first point of contact for visitors and callers, providing professional and courteous service while maintaining the highest standards of confidentiality and organizational excellence. This role is responsible for executing front-desk operations, managing administrative and clerical tasks, maintaining office supply inventories, and supporting the Program Services Leadership Team (PSLT) with daily operational needs.

As a part of Christian Healthcare Ministries (CHM), the Receptionist is expected to uphold CHM’s biblical principles, demonstrate Christ-like service, and contribute to a culture of excellence, compassion, and hospitality.

WHAT WE OFFER

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

PRIMARY RESPONSIBILITIES

• Serve as the primary point of contact for guests, staff, and vendors, ensuring a welcoming and professional environment that reflects CHM’s values.
• Answer calls coming in on the operator line and direct them to the appropriate staff member promptly and courteously.
• Manage visitor check-ins, maintain visitor logs, and issue appropriate credentials.
• Handle incoming and outgoing mail and deliveries efficiently and accurately.
• Perform administrative and clerical support tasks for the PSLT, including document preparation, filing, and correspondence.
• Maintain and monitor inventory levels of office supplies, proactively restocking as necessary.
• Oversee the upkeep and organization of the reception area, conference rooms, and common spaces.
• Ensure conference rooms are consistently stocked with beverages, snacks, and candy.
• Monitor security cameras and respond appropriately to any needs or incidents that arise, coordinating with facilities or security personnel as needed.
• Assist the Executive Assistant to PSLT with administrative coordination, scheduling, document preparation, and event or meeting logistics.
• Manage meeting room reservations and maintain calendars for shared conference spaces.
• Ensure a positive visitor experience by maintaining a hospitable and organized front-desk atmosphere consistent with CHM’s mission and service standards.

QUALIFICATIONS

Education and Experience

• High school diploma or equivalent required.
• Minimum of 1–2 years of experience in an administrative, receptionist, or customer service role preferred.

Skills and Competencies

• Excellent verbal communication and interpersonal skills.
• Strong organizational and time management abilities.
• Demonstrated customer service orientation with a professional and friendly demeanor.
• Ability to handle confidential information with discretion.
• Basic understanding of administrative and clerical procedures and systems.
• Basic understanding of how Christian Healthcare Ministries functions.
• Proficient in Microsoft Office 365 or related software.
• Ability to multitask and work flexibly in fast-paced situations.
• Demonstrated commitment to teamwork, accuracy, and dependability.

Faith Alignment

• Must adhere to and support the Christian Healthcare Ministries Statement of Beliefs.
• Demonstrates a personal commitment to serving others in a Christ-centered environment.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Prolonged periods sitting at a desk and working on a computer.
• Regular interaction with staff, members, and visitors in an office setting.
• Must be able to lift up to 15 pounds occasionally.
• May require occasional flexibility for events or extended hours as needed.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

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