Job Description

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

【International Logistics】

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.

【Job Details】

• Job Title: Safety and Loss Prevention Manager
• Location: Buford, GA, Flowery Branch, GA or Missouri City, TX
• Annual Salary: $90,000 - $120,000 + Annual Bonus

About the Role:

This position plays a key role in ensuring the resilience, safety, and operational integrity of global warehouse operations. The Global Safety & Loss Prevention Manager will continuously refine and elevate the organization’s safety systems by integrating a global perspective with local best practices, supporting the sustainable growth of cross-border business.

Job Responsibilities:

(1) Safety System Development: Build a Global Standardized Safety Framework

Uphold the philosophy of “prevention first, systematic governance” , and establish a safety management system for each overseas warehouse:

• Organizational Structure & Execution Mechanisms: Set up dedicated security teams in each overseas warehouse. Through daily on-site security management, monthly safety meetings, high-frequency risk inspections, and an annual comprehensive assessment mechanism, collaborate with business units to develop hazard-rectification plans. Achieve zero fatal accidents and zero major asset-loss incidents , and strictly control the annual inventory shrinkage rate to ≤0.02% .
• Policy & Standard Development: Based on local laws and regulations, develop 36 security management policies across 12 major domains , including EHS, fire safety, electrical safety, special equipment management, and visitor control, promoting standardized and regulated overseas security management.

(2) Loss Control System: End-to-End Risk Management

Establish a shrinkage-prevention mechanism covering the full warehouse lifecycle:

• Security & Dynamic Inventory Management:
• Through standardized security team development, dual-review inbound/outbound processes, and the use of intelligent security-screening technologies, effectively prevent internal and external theft. Leverage dynamic inventory checks and reverse-logistics audit systems to achieve real-time monitoring and visualized management of product and fixed-asset loss.
• Supply Chain Collaboration Optimization:
• For key steps such as inbound receiving, outbound fulfillment, and disposal of obsolete materials, establish process-gap assessment and iteration mechanisms. Collaborate with suppliers and logistics partners to optimize operational standards, significantly reducing risks such as receiving discrepancies and fraudulent shipments.

(3) Audit & Compliance Oversight

Build a multi-dimensional risk-monitoring network:

• End-to-End Penetrative Auditing: Conduct full-process audits of core business areas such as procurement, contracts, and construction. Through compliance reviews and cross-data comparison, accurately identify potential asset-loss risks, promoting business-process optimization and refined cost control.
• Professional Case Investigation Mechanism: For internal/external theft, fraud, and other violations, conduct in-depth investigations jointly with integrity/ethics teams. Establish a closed-loop management system of “risk detection – special investigation – rectification implementation – accountability tracing” , effectively curbing non-compliance.

(4) Operational Assurance: Supporting Global Business Resilience

Provide comprehensive safety assurance for global operations:

• Full-Lifecycle Protection of Personnel & Assets: Develop a personnel-safety system covering labor-compliance management, drug-prevention measures, and emergency response for violent incidents. Through dynamic asset inventory, warehouse-rental risk assessments, and intelligent inventory monitoring, achieve full-lifecycle management of assets from procurement to disposal.
• Global Coordinated Emergency Response: Leverage local government, Chinese community, and police resources to build a rapid-response mechanism for emergencies. Establish a 24×365 global monitoring and alarm center to enable real-time monitoring of overseas warehouses and enterprise-police linkage, providing strong support for new warehouse setup, business integration, and major safety-incident handling.

International Security will continue integrating a global perspective with local practices, iterating and upgrading the safety management system to ensure strong support for the sustainable development of cross-border operations.

Qualifications:

• Bachelor’s degree in Safety Management, Security, Logistics, Supply Chain, Business Administration, or related field.
• 5–10+ years of experience in safety, security, loss prevention, compliance, or warehouse operations (international experience preferred).
• Strong knowledge of EHS, fire safety, asset protection, and operational risk management.
• Experience in auditing, compliance investigations, or risk-control frameworks.
• Ability to work cross-functionally and collaborate with global teams.
• Strong analytical, problem-solving, and communication skills.
• Mandarin language ability is a plus for cross-border collaboration.

What We Offer:

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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