Job Description

The Loeffler Randall Retail Sales Associate will embody a positive customer centric attitude and focus on creating lasting relationships with each guest in store. They will provide an energetic environment around the product and create thoughtful experiences for anyone who enters the store. This role will act as a brand ambassador that reflects the company’s values, aesthetics, and entrepreneurial environment.

Responsibilities:

• Greet and engage with each customer
• Facilitate an energized pace and service-oriented mindset
• Provide courteous, helpful, and efficient service to customers in all areas of the store, including the sales floor and fitting area
• Speak effectively to product knowledge, including how items fit, material information, sustainability, and other key features to assist customers in their purchasing decisions
• Share brand and company story, including charity partners, sustainability efforts, and other areas important to our business to engage and educate customers
• Maintain productive customer relationships and provide an approachable, inspiring and personalized shopping experience
• Engage with the local community and partake in store events and outreach opportunities
• Participate in special in-store events
• Utilize slow periods by connecting with clientele on new product, sales, and follow up on their recent purchases
• Uphold all store policies and procedures
• Write a thorough e-mail recap of sales, traffic, and customer connections when closing the store
• Manage the opening and closing store checklist
• Field and communicate all customer service needs that and train associates on situational interactions
• Participate in regular inventory counts and communicate and store shrinkage
• Uphold the high standard of organization and cleanliness on the sales floor, back stock area, fitting room, and restrooms
• Maintain integrity of all visual display presentations
• Support Retail Management in projects as needed
• Utilize the website and team to stay up to date with LR product launches, company news and community outreach
• Adhere to the dress code and inspire the retail team by bringing your personal style to the role and dressing in LR inspired looks

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