Job Description

About Printfly

Printfly, headquartered in Philadelphia, is the parent company to some of the fastest-growing custom apparel and printing brands in the nation. We’re devoted to innovation, quality, and creativity - producing work that inspires individuality and connects communities through custom design.

As part of the Printfly family, you’ll join a culture built on a “yes” mentality, collaboration, and bold, creative thinking.

About the Role

We’re looking for a creative, trend-savvy Social Media Manager to join our expanding, award-winning Social Media Marketing Team.

As leaders in the custom apparel and printing industries, our brands collectively have built an audience of 3M+ followers across platforms - and we’re just getting started. This is not a one-person show. You’ll collaborate daily with some of the strongest social marketers and content creators in the city, producing viral, short-form content in our state-of-the-art, in-house Social Studio.

The ideal candidate is a storyteller at heart, fluent in digital culture, and excited to bring ideas to life both behind, and in front of the camera as needed.

This role reports directly to the Director of Social Media and will have hands-on ownership over brand accounts, content calendars, recording/editing, scripting, and day-to-day social media operations.

What You’ll Do

• Create compelling short-form content with viral potential across major platforms (TikTok, Instagram, YouTube, Facebook, Snapchat, Pinterest, and more)
• Develop content that builds audience connection - crafting strong hooks, storytelling arcs, and clear calls to action
• Record, edit, and publish videos from start to finish, collaborating closely with our lead Social Media Manager
• Manage community engagement by responding to comments and fostering authentic brand conversations
• Maintain and organize content libraries, calendars, and production schedules
• Research trends, emerging platforms, and social innovations to keep our strategy fresh and ahead of the curve
• Pitch and test new filming and storytelling concepts

Who You Are

• Social media–obsessed, with 2+ years of experience managing accounts for a brand
• A creative thinker with a strong grasp of social storytelling and short-form content
• Comfortable collaborating on-camera or directing others who are
• Deeply fluent in TikTok, Instagram, YouTube, YouTube Shorts, Facebook, and Snapchat trends
• Highly organized and adaptable to shifting priorities and fast-paced deadlines
• A witty, engaging writer with an ear for brand voice
• A proactive communicator and collaborative teammate
• Skilled in editing (Premiere Pro or CapCut experience preferred)

Bonus Points

• Experience as an on-camera content creator or influencer
• Strong sense of humor and confidence experimenting with viral formats
• Passion for creative industries, design, or apparel
• Agency Experience is a plus*

Work Environment

This is a hybrid role based in Philadelphia:

4 days in-office , 1 day remote each week, working within our dynamic, high-energy Social Studio.

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