Job Description

The Solutions Delivery Associate will work with a National Sales team located throughout North America to develop inventory management recommendations for a wide range of manufacturing customers and business applications. This position will perform inventory data analysis and configuration design as its primary function, as well as acting as a key position in regard to participating in customer demonstrations of hardware and software at our Training/Demo facility as necessary. This position reports directly to the Solutions Delivery Department Manager under the Chief Revenue Officer.

PRIMARY OBJECTIVES

• Generate configurations/recommendations for the National Sales Team thru data analysis work from electronic data provided by SupplyPro resellers and end-user clients.
• Supporting resource to perform customer-facing activities including in-person and web-based solution presentations and hardware demonstrations in our demo facility
• Provide pre-sale support to the National Sales Team as a general resource of information
• Support timely configuration recommendations to the National Sales Team for proposal generation.

ESSENTIAL DUTIES

• Perform analysis of product data to recommend and configure the optimal inventory control solutions for the customer within the full suite of SupplyPro inventory management solution offerings.
• Generate accurate configurations using the SupplySystem Intelligent Software (SSIS) configuration tool.
• Provide Sales support as serving as a general resource of information regarding applications, product information, and software features and functionality both in-person and via remote sales support including Teams.
• Maintain a strong understanding of the SupplySystem Intelligent Software (SSIS) and be a subject matter expert in order to demo, train and support the use of the software.
• Perform administrative tasks/office support responsibilities, and other tasks as required/requested.
• Contribute to closing sales and meeting revenue objectives - Includes pre-sale support including product and software understanding of SupplyPro solutions to a National Sales Team as directed by the SDDM and CRO.
• Minimal travel in the field for site visits in regard to client/customer surveys, install assistance or training.
• Work with SDDM to train/shadow peers to perform hardware and software presentations to Sales and Customers.

REQUIREMENTS

• Character - Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviors and values established by the company; Respects diversity of perspective in discussions and demonstrates an inclusive style; Demonstrates loyalty to the company and understands expectations.
• Collaboration - Effectively builds and maintains partnerships with internal team, sales team, clients, prospects and people at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
• Action Oriented and Driven for Results
• Business Acumen - Excellent written and verbal communication skills.
• Creativity and Innovation - Strong conceptual and strategic thinking skills with impeccable attention to detail
• Customer Focus and Listening Skills are required
• Planning and Organizing key attribute with ability to multi-task required
• Flexible, organized, eager, passionate, exceptional attention to detail
• Able to think critically and problem-solve
• A self-starter, resourceful and adaptable to a variety of environments

QUALIFICATIONS/ REQUIRED SKILLS

• Superior written and oral communication skills, including interpersonal skills, presentation skills and overall customer-facing skills
• Demonstrated ability to achieve results and impact business results in a positive fashion
• Excellent teamwork skills and ability to influence others
• Excellent problem-solving and analytical skills
• Demonstrated proficiency in Microsoft Office products with particular focus on Excel.

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