UPS Technical trainer Job at Delta Electronics Americas, Dallas, TX

bHRiRjNWWEFVRGxFTTJhbmU5Z3hFNjhKYlE9PQ==
  • Delta Electronics Americas
  • Dallas, TX

Job Description

Are you passionate about empowering others through education and hands-on experience? Do you thrive in dynamic environments where technical expertise meets impactful communication? Delta Electronics is seeking a Technical Training Specialist to lead the charge in developing and delivering world-class training programs for our cutting-edge UPS systems and related technologies.

Key Responsibilities:

  • Lead Training Sessions: Deliver engaging group and individual training in classroom, factory, and onsite settings for Delta employees, ASP technicians, first responders, and sales partners.
  • Develop Training Programs: Collaborate with the Global Technical Support Team to create and formalize cohesive training materials tailored to assigned products.
  • Measure Impact: Assess training effectiveness through evaluations and ongoing performance metrics.
  • Maintain Records: Track certifications and training history for internal and external participants.
  • Provide Technical Support: Share product updates and offer expert assistance via phone, email, and field visits.
  • Promote Products: Represent Delta’s solutions to customers and partners, generating leads and fostering relationships.
  • Support RMA Processes: Manage product and parts returns and related administrative tasks.
  • Ensure ISO Compliance: Participate in ISO action teams to uphold quality standards.
  • Collaborate Cross-Functionally: Work with Product Managers to identify training needs and refreshers.
  • Be a Brand Ambassador: Uphold Delta’s values and image in all interactions with internal teams, customers, and suppliers.

Qualifications & Skills:

  • Bachelor’s degree in Engineering or related field (or equivalent experience).
  • 3–5 years of experience in service support or technical training.
  • Deep knowledge of UPS systems and peripherals.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proficiency in Microsoft Office, especially PowerPoint.
  • Willingness to travel up to 60%.

💼 Why Join Delta?

  • Work with a global leader in power and energy solutions.
  • Make a tangible impact by educating and empowering technical professionals.
  • Collaborate with passionate teams across engineering, support, and sales.
  • Enjoy a dynamic role that blends technical expertise with people development.

Job Tags

Work at office,

Similar Jobs

Sterling Forever

Livestream Host Job at Sterling Forever

Job Title: Livestream Host (for a celebrity-endorsed jewelry brand) Company: Sterling Forever Location: Boca Raton, FL (On-site) Job Type: Full-time, Part-time, Contract Pay: $20.00 $24.00+ per hour (pending job type/experience) Expected Hours: 12 30+ hours...

Folsom Cordova Unified School District

Head Coach - Boys Volleyball Job at Folsom Cordova Unified School District

 ..., guiding athletes and teaching them the correct way to play a sport. Coaches are professionals who study the rules, techniques and...  ...training plans and look at areas such as an athletes performance, nutrition, educational performance at school. They mentor young children... 

Pride Health

Phlebotomist Job at Pride Health

Pride Health is hiring Phlebotomist to support our clients team in Vienna, VA . This is a full-time, 13-weeks contract. Job Summary: We are seeking an experienced Phlebotomist to join our clients team in Vienna, VA. This role is focused on patient blood draws...

Samsung Ads

Machine Learning Model Engineer Job at Samsung Ads

 ...Machine Learning Model Engineer Samsung Ads Position Summary Samsung Ads is an advanced advertising technology company in rapid growth that focuses on enabling advertisers to connect audiences from Samsung devices as they are exposed to digital media, using the... 

Layton Sports Cards

Sports Cards and Collectibles Sales Associate Job at Layton Sports Cards

 ...Company Overview: Layton Sports Cards is a leading destination for sports card collectors, enthusiasts, and investors. We specialize in both vintage and modern sports cards, offering a welcoming retail environment where customers can buy, sell, and trade. Our team is...