Job Description

For this role, we are currently hiring for 2 Wave Planners.

• 1 Opening- 1st shift 6am-2:30pm
• 1 Opening- 2nd shift 2:30pm-11:00 pm

As a Wave Planner in our fast-growing 3PL start-up, you will play a key role in coordinating daily outbound operations. You will manage order releases, optimize pick waves, and ensure accurate, timely execution of fulfillment activities. This role requires strong analytical skills, high attention to detail, and the ability to adapt quickly in a dynamic, start-up environment.

Key Responsibilities

• Plan, create, and release pick waves based on daily order volume, SLA requirements, and labor availability.
• Manage and monitor workflow in the WMS to ensure orders move through picking, packing, and shipping efficiently.
• Prioritize high-value or time-sensitive orders to meet customer service expectations.
• Partner with Operations, Inventory Control, and Shipping teams to ensure workflow alignment and resolve bottlenecks.
• Analyze order profile trends and make recommendations to improve pick pathing, batching, and throughput.
• Validate order accuracy and troubleshoot failed allocations or system errors.
• Maintain real-time communication with leads and supervisors on wave progress and completion status.
• Track daily KPIs such as order release times, pick completion rates, and SLA compliance.
• Support process documentation, SOP development, and continuous improvement initiatives.
• Assist with system tests, configuration, and WMS enhancements as the organization scales.

Qualifications

• 1–3 years experience in wave planning, order planning, fulfillment coordination, or similar role within a 3PL, distribution center, or e-commerce environment.
• Experience working with WMS systems (e.g., Manhattan, JDA, High Jump, SAP EWM, or similar).
• Strong analytical and problem-solving skills; comfortable working with data.
• Excellent attention to detail and ability to multitask in a fast-paced setting.
• Strong communication skills; able to coordinate with multiple teams.
• Ability to adapt quickly as processes evolve in a start-up environment.
• Intermediate Excel or Google Sheets skills.

Preferred (Nice to Have)

• Experience launching or scaling new warehouse operations.
• Familiarity with pick modules, RF scanning, batch picking, and cartonization logic.
• Exposure to KPI dashboard tools or reporting platforms.

What We Offer

• Opportunity to be part of a growing, innovative 3PL start-up.
• Career growth as the operation expands.
• Collaborative team environment where your input shapes future processes.

Join us as a Wave Planner and be at the forefront of optimizing our production flow! Your expertise will help us meet customer demands efficiently while maintaining operational excellence. We value proactive problem-solvers who are eager to contribute their skills in a vibrant team environment dedicated to continuous improvement.

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