Fraud Analyst Job at McCoy Federal Credit Union, Orlando, FL

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  • McCoy Federal Credit Union
  • Orlando, FL

Job Description

McCoy Federal Credit Union is seeking a motivated and detail-oriented Fraud Prevention Analyst to review account activity, identify potential fraud, and support fraud prevention across all payment channels. This role helps safeguard our members, protect the credit union from loss, and ensure compliance with established policies and regulations.

This is an in-person full-time position located at 1900 McCoy Road in Orlando.

Essential Functions And Basic Duties

  • Reviewing various reports for unusual/suspicious account activity.
  • Retrieve video footage and still photos of crime suspects/events
  • Account Identity verification
  • Work check return notifications
  • Discuss account activity with members and make payment arrangements for losses incurred
  • ATM fraud loss claims
  • Respond to fraud related correspondence
  • Complete and file SIRs (suspicious inquiry reports)
  • Use data to determine the root cause of fraudulent activity

Required Qualifications

  • Education: High School Degree and comparable work experience.
  • Experience: 1-2 years of work experience in working at a Credit Union, or other financial institution. Experience working in Fraud, Risk, or Compliance.
  • Knowledge: Working knowledge of Credit Union/financial institution operations and proficiency in Microsoft Excel.
  • Skills: Strong analytical, research, and problem-solving skills.
  • Must-Have: Ability to apply logical thinking to define problems and draw conclusions.

Pay is commensurate with experience and the skills you bring to the role.

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Job Tags

Full time, Work experience placement,

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