Customer Support Advisor (chat, email) Job at 24, Jersey City, NJ

bDlISjNsREVYVE5DUDIrcGV0MHhFcTBPWUE9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Insight Global

MEP Project Manager Job at Insight Global

 ...Time Industry: Construction / Project Management / Federal Government Reports To: Senior Project Executive / Program Director...  ...primary MEP liaison between the federal client, design teams, contractors, and stakeholders. Oversee all phases of MEP scope including... 

GreenSky®

Capital Markets Transaction Associate Job at GreenSky®

 ...Point of Sale for a growing ecosystem of merchants, consumers, and banks. GreenSkys highly scalable, proprietary and patented technology...  ..., distribution and sales processes. The Capital Markets team works closely with internal and external partners to coordinate asset... 

Scott Humphrey Corporation

Construction Superintendent Job at Scott Humphrey Corporation

 ...A reputable construction company in Houston is seeking an experienced Construction Superintendent to oversee commercial construction projects . This role is ideal for a hands-on leader who excels at managing crews, coordinating subcontractors, and delivering projects... 

Top Level Promotions

Administrative Assistant - Work from Home Position Job at Top Level Promotions

 ...Work from Home Data Entry & Office Administration Flexible Online Role About the Job Were hiring motivated individuals in Nashville, Tennessee, United States, for a remote data entry and office administration position. This is an entry-level opportunity ideal... 

Aligned Modern Health

Clinical Massage Therapist - Part-time Job at Aligned Modern Health

 ...website at ( Aligned Modern Health is seeking outstanding part-time Clinical Massage Therapiststo become integral team...  ...and fastest growing health and wellness companies.Frequent evening and weekend work required. Current/active IL massage license required....