Job Description

Hospitality Operations Associate- Garden Gables

Location: Lenox, MA | Schedule: Monday–Friday (9:00-5:00 pm), with on-call assistance as needed

Flexibility: Opportunity to work from home in the off-season when focusing on dedicated projects and administrative tasks

About the Role

Garden Gables — part of the Sullivan Capital hospitality collection alongside The Coach House (Salem, MA) and The Highliner (Gloucester, MA) — is seeking a hands-on, detail-driven Manager to lead daily operations and deliver an exceptional guest experience. This position is ideal for someone who thrives in boutique hospitality, enjoys wearing many hats, and takes pride in maintaining the highest standards of service and design.

What You’ll Do

Oversee daily operations, cleaning staff, and contractors to ensure the property runs seamlessly.
Serve as the primary on-site contact for guests, ensuring every stay is warm, polished, and personalized.
Collaborate closely with our Marketing & Social Media Manager, Reservation Specialists, and ownership on storytelling, guest packages, and promotions.
Support creative initiatives including photography, videography, and local partnerships.
Manage inventory, payroll hours, and property reporting with precision and accountability.

What We’re Looking For

2+ years in hospitality, property management, or boutique hotel operations — or someone with closely related, transferable experience and a strong interest in boutique hospitality.
Strong communication, organization, and leadership skills.
Proficiency with remote door access control, Mews, Breezeway, Stripe, and internal applications.
Must live within the Berkshires or within a 30-minute commute of Lenox, MA.
Availability for occasional on-call support during evenings or weekends.

The Ideal Fit

You’re resourceful, guest-focused, and thrive in environments where every detail matters. You can move fluidly between hospitality, operations, and creative work — and take pride in running a property as if it were your own.

Job Tags

For contractors, Local area, Remote work, Monday to Friday, Weekend work, Afternoon shift,

Similar Jobs

Prosum

Social Media Producer Job at Prosum

...influencer content, and studio footage for TikTok, Instagram, reels, and homepage slideshow modules. Trend-Driven Content Production: Produce daily TikTok/IG content and reels, slicing content assets to match current social trends. Creative Production Support: Assist...

Aquabella Tile

Outside Sales Representative Job at Aquabella Tile

...assigned will take into consideration the location the sales representative is living in, to maximize their effective time in the field.... ... Required to maintain a clean and professional vehicle and work environment. Required Knowledge, Competencies and Experience...

LRT Restoration Technologies

Project Engineer Job at LRT Restoration Technologies

...all deviation reports, pre-pour inspections, completion lists, testing reports, etc. and actively update the Project Manager and Superintendent... ...in the construction industry! LRT is proud to be an Equal Opportunity Employer and member of the Drug Free Safety Program....

Global Edge Group

Test Technician Job at Global Edge Group

...basis of qualifications, merit, and business need. Job Title: Test Technician Type of Role: Contract to hire Pay Range: $22-... ...required. Ability to pass a pre-employment physical and drug test. Must adhere to PPE requirements (eye, hand, feet, and hearing...

KLR Executive Search Group LLC

Director of Technology and Systems Job at KLR Executive Search Group LLC

KLR Executive Search Group is proud to partner with Moss Home Solutions, one of the fastest-growing real estate investment platforms in the Northeast. Moss Home Solutions is making a critical hire for 2026 and is seeking a Director of Technology & Systems to own and scale...

Hospitality Operations Associate Job at Sullivan Capital, Lenox, MA

a3RURjJWREVYRHRFT1c2bmY5Y3hGS2tJYkE9PQ==